Shipping Information

Thank you for choosing MiniBikeFrame.com! We build high-quality frames and components, and we take great care in packaging them to ensure they arrive at your door in perfect condition.

Please review the details below regarding how we process and ship your order.

1. Processing & Handling Time

Because many of our frames are made-to-order or require quality control checks before leaving the warehouse, please allow 1 to 3 business days for processing.

  • Order Cut-off Time: Orders placed before 2:00 PM (EST) Monday–Friday begin processing the same day.
  • Weekends & Holidays: Orders placed on weekends or major holidays will be processed the following business day.
  • Note: During peak season or new product launches, processing times may be slightly extended. We will notify you immediately if there is a significant delay.

2. Domestic Shipping (United States)

We ship to all 50 states. Due to the oversized nature of mini bike frames, shipping costs are calculated based on the dimensional weight and destination of the package.

  • Standard Ground Shipping (3–7 Business Days): Calculated at checkout.
  • Expedited Shipping (2–3 Business Days): Available for select items at checkout.

Signature Confirmation: For high-value items (frames and roller kits), a signature may be required upon delivery to ensure the package is not left unattended.

3. International Shipping

We currently ship to Canada, the United Kingdom, Australia, and select European countries.

  • Rates: International rates are calculated at checkout based on the destination and weight.
  • Customs & Duties: Please note: International customers are responsible for any customs fees, import taxes, or duties levied by their home country upon arrival. MiniBikeFrame.com is not responsible for delays caused by customs processing.

4. Shipping Carriers

We primarily ship using UPS and FedEx for oversized items, and USPS for smaller parts and accessories. You will receive a tracking number via email as soon as your order leaves our facility.

5. Order Tracking

Once your order has been packed and picked up by the carrier, you will receive an automated email containing your tracking number. Please allow up to 24 hours for the tracking information to update on the carrier’s website.

6. Shipping Damage / Lost Packages

Damaged in Transit:
If your frame arrives with visible damage to the box, please take photos immediately before opening. If the item itself is damaged, contact us within 48 hours of delivery with photos of the product and packaging. We will file a claim on your behalf and send a replacement part or frame as quickly as possible.

Lost Packages:
If your tracking number shows “Delivered” but you cannot locate the package, please check with neighbors or around your property first. If it is still missing, contact us within 5 days, and we will initiate a trace with the carrier.

7. Changes to Your Order / Address

If you need to change the shipping address or modify an item on your order, please contact us at info@minibikeframe.com within 12 hours of placing your order.

Please note: We cannot redirect packages once they have left our warehouse.

Contact Us
If you have any questions regarding shipping times or need a custom quote for a bulk order, please reach out:
📧 info@minibikeframe.com